Richmond, BC's WIN
Public Sector: Yes
Member of: Prescribed Organization
The City of Richmond is committed to advancing accessibility so that people of all abilities can participate in community life with dignity and confidence.
In spring 2025, the Richmond Accessibility Advisory Committee identified that garbage cans with openings placed beneath braille signage at bus stops created a barrier for individuals with sight loss in accessing transit information. The Committee engaged with City staff to advise on ways to remove and prevent this barrier. The solution was straightforward and efficient: at bus stops with pole-mounted garbage cans, the cans were rotated 180° so their openings faced away from the braille signage. In locations where rotation was not feasible, garbage cans were relocated to other suitable poles, or a new pole was installed nearby. To date, 200 garbage cans have been repositioned, with additional adjustments planned as City crews and residents identify further locations for improvement.
This initiative reflects the City’s commitment to creating accessible and inclusive public spaces, while also demonstrates the value of collaboration between City staff and people with lived experience in delivering practical solutions that benefit everyone.